PRICE MATCH GUARANTEE
We are so confident that our prices are the best available and offer great value for money. If, however, you find an identical holiday available with any other Tour Operator at a lower price, we will match that price.
We constantly monitor our prices and those of other Service providers to ensure that our prices are the best available but if, within 72 hours of booking with us, you can supply a copy of a brochure, or a written quote from any other Licensed Service Provider, offering an identical holiday which is available at a lower price than you have paid us, we will either match the lower price, or offer you a full refund of all monies paid and cancel your reservation.
The holiday package must share the same:
This guarantee applies to brochure packages only. It excludes special offers, FREE child places, fly drives, late availability offers (within 01 weeks of departure), specific travel agent offers, group booking discounts, FREE add-ons, insurance premiums and credit card surcharges.
Requesting a Price Match Guarantee from ISLANDGETAWAYS.COM.MY is so Easy!
Remember to make a copy, print out or screen shot of the lower rate, in case our customer service representative has questions. Other things you should know about our price match guarantee, and how to claim: